Privacy Policy

Last Updated: 01/16/2026

Plumber's Choice Water is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, access our portal, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and other contact details you voluntarily provide through forms, portal registrations, training sign-ups, or communications with us.
Business Information: Company affiliation, license status, domain information, and purchasing eligibility details.
Technical Information: IP address, browser type, device information, pages visited, and usage data collected through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

Provide access to our website, portal, training materials, and resources
Verify contractor eligibility and manage account access levels
Communicate with you regarding products, services, training, and updates
Improve our website, services, and user experience
Maintain security and prevent unauthorized access
Comply with legal and regulatory obligations

Protected Contractor Pricing

Certain pricing, discounts, and purchasing features offered through our website or portal are restricted exclusively to qualified contractors and approved purchasing contacts.

We use company information, email domain verification, and other reasonable methods to confirm eligibility. Protected pricing is not available to the general public and may not be shared, redistributed, or disclosed outside of an authorized company or purchasing role. We reserve the right to modify or revoke access if eligibility requirements are not met.

Sharing of Information

We do not sell your personal information. We may share information only in the following circumstances:

With trusted service providers who assist us in operating our website, portal, or communications
With internal teams for account management, training, and support
When required by law or to protect our rights, safety, or property

All third parties are required to maintain appropriate confidentiality and security standards.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve site functionality, analyze traffic, and personalize content. You can adjust cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be 100% secure.

Your Choices

You may:

Request access to, correction of, or deletion of your personal information
Opt out of marketing communications at any time
Contact us with questions regarding your account or data

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

info@pch2o.com

(615) 866 6100